RETURNS & REFUND POLICY

FREE RETURNS

What items are eligible for free return?

  • We offer FREE returns for all orders except:
Limited Time Offer Promo Final Sale items
Items that purchased via FREE SHIPPING promotion 
    • Within 30 days of receipt of your shipment
    • In original condition
    • Unwashed and Unworn
    • In the original packaging with tag attached
    What items are non-refundable?
    • Free gifts or promotional items

    Are there any charges for return?

    • We offer free returns for all order except: 

    Items purchased via free shipping promotion is not eligible for free return. Return shipping fee is not covered.


    • Original shipping charges is non-refundable
    • Please note, if we received damaged returns, there's 50% of restocking fee. All returns must be in original condition as received.

    How do I return?

    • Please visit our Returns Center: http://returns.jcdistro.net
    • Enter your order number and email address in the fields above and click Start a Return
    • Follow the screen instructions and select the items you want to return
    • You will get a confirmation email with shipping guidelines

     

    REFUNDS

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

     

     

    FINAL SALE & DAILY-DEAL SALE ITEMS

    Sale items & items that purchased via DAILY DEALS promotion are not included for free return. You may return the item but return shipping fee is not covered.

     

    EXCHANGES

    Need to make a change? At this time, we do not offer product exchanges. You may return your product within 30 days using our free returns option for a full credit and re-order your replacement item.