If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order. Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.
Items are Not eligible for Return:
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves and bags)
Are there any charges for return?
- We offer free returns for all order except:
- Original shipping charges is non-refundable
- Please note, if we received damaged returns, there's 50% of restocking fee. All returns must be in original condition as received.
How do I return?
- Please visit our Returns Center: http://returns.jcdistro.net
- Enter your order number and email address in the fields above and click Start a Return
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Need to make a change? At this time, we do not offer product exchanges. You may return your product within 30 days using our free returns option for a full credit and re-order your replacement item.